The Drop-In


Skype Drop In sessions have closed for 2018. We will re-open Skype Drop In sessions from Week 1, Semester 1 2019.


We run Skype drop-in sessions that allow students to talk to a counsellor with no appointment.

These are available during semester at the following times:

  • Monday 1-2pm
  • Tuesday 8-9pm
  • Wednesday 3:30-4:30pm
  • Thursday 2:30-3:30pm and again from 8-9pm
  • Friday 10-11am


What to expect?

The drop-in is staffed by experienced Counsellors and Student Support Advisors (SSA).  This is a text chat based service that you can use for support with a wide variety of concerns or questions.  As it is a drop-in service, we may be talking to more than one student at once.  This can mean a slight delay in replying at times, however the counsellor or SSA will always let you know if this is the case and you can arrange an individual session if that suits better.  Some students find their support needs met through using the Skype drop-in sessions, other students are referred on to individual online counselling or a face-to-face appointment with an SSA on campus.  During the drop-in session it is common for the counsellor or SSA to send you links or resources that may be helpful to your individual situation.

Online counsellors do not provide students with support letters for adverse circumstance applications during Skype drop-in sessions. If your primary need is a letter of support, this can be discussed with a Student Support Advisor by arranging a phone or face-to-face appointment, or with your counsellor.



The drop-in sessions are delivered using Skype. You will need to download Skype onto your computer, phone or tablet and register for an account (if you don’t already have one).  You will also need an active internet connection.

To use skype drop in, request to add our username “UoNonlinecounsellor” to your skype contacts. At the time of the drop in session, initiate a conversation with the online counsellor.

Skype can be downloaded from this website

Instructions for downloading Skype

Instructions for using Skype

If you have any problems, please don’t hesitate to contact us on (02) 4921 6622 or



You may be asked to complete an online presentation sheet.

Additional information about your privacy and confidentiality can be found here.



The material or views expressed on this Blog are those of the author and do not represent those of the University.  Please report any offensive or improper use of this Blog to
Skip to toolbar